I have not received my access data
- Check for any e-mails sent from email@example.com.
- Check your spam filter – perhaps our mail to you has been blocked.
- Check if your company/organization has a centralized anti-spam filter that only lets our e-mails through with your confirmation (e.g. there is a message "rejected by our SPAM blocker"). Communication between our database and a centralized anti-spam filter is not technically possible. Please ask your IT administrator to accept e-mails from firstname.lastname@example.org as "safe".
If you still have problems receiving access data, please contact us directly.