DIN ISO 29990:2010-12

Title (german): Lerndienstleistungen für die Aus- und Weiterbildung - Grundlegende Anforderungen an Dienstleister (ISO 29990:2010)

Product image - DIN ISO 29990:2010-12
  Download Shipment Subscription **
Language: German
translation: English

** Learn more  about subscription solutions for standards

Title (english): Learning services for non-formal education and training - Basic requirements for service providers (ISO 29990:2010)

Document type: Standard

Publication date: 2010-12


The objective of this standard is to provide a generic model for quality professional practice and performance, and a common reference for learning service providers (LSPs) and their clients in the design, development and delivery of non-formal education, training and development. This standard uses the term "learning services" rather than "training" in order to encourage a focus on the learner and the results of the process, and to emphasize the full range of options available for delivering learning services. This standard focuses on the competency of LSPs. It is intended to assist organizations and individuals to select a suitable LSP who will meet the organization's needs and expectations for competency and capability development. It can be used to certify LSPs. This standard shares some similarities with many of the management system standards published by ISO, particularly ISO 9001. As an example, a comparison of the content of this International Standard with that of ISO 9001:2008 is given in Annex E. This standard specifies basic requirements for providers of learning services in non-formal education and training. In cases where the learning service provider is part of an organization that delivers products (goods and services) in addition to learning services, this International Standard only applies to the unit providing the learning services. Examples of non-formal education and training could include vocational training, life-long learning and in-company training (either outsourced or in-house).

Language: German

Document: references

Document: referenced in


Items with similar content

  • Product image - DIN SPEC 91289:2013-05
    Technical rule

    DIN SPEC 91289:2013-05

    Benchmarking of Outsourcing Services and Outsourcing Providers

  • Lerndienstleistungen für die Aus- und Weiterbildung - DIN ISO 29990:2010-12 - Grundlegende Anforderungen an Dienstleister; Beitrag in DIN-Mitteilungen 2011-03

  • Product image - DIN EN ISO/IEC 19788-5:2014-04

    Information technology - Learning, education and training - Metadata for learning resources - Part 5: Educational elements (ISO/IEC 19788-5:2012); German version EN ISO/IEC 19788-5:2014


Customers who bought this item also bought:

Right column subnavigation