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Technical rule

DIN ISO/TS 10004; DIN SPEC 91234:2011-11:2011-11

Title (german): Qualitätsmanagement - Kundenzufriedenheit - Leitfaden zur Überwachung und Messung der Kundenzufriedenheit (ISO/TS 10004:2010); Text Deutsch, Englisch und Französisch

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Title (english): Quality management - Customer satisfaction - Guidelines for monitoring and measuring (ISO/TS 10004:2010); Text in German, English and French

Document type: Technical rule

Publication date: 2011-11

Language: German, English, French

Document: references

 

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