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Digital Rights Management (DRM)

Here you will find helpful information on reproduction (DRM – Digital Rights Management) regarding our standards.

  • Our eBooks, documents and online services which are DRM-protected are intended for use with Windows, Adobe Acrobat, a current browser and the FileOpen plug-ins.

    We do not guarantee the correctness of the following information: FileOpen also offers versions of its plug-in for other operating systems at http://plugin.fileopen.com/all.aspx. Please follow the instructions given by FileOpen for installation. We do not support Linux systems.

    Some publishers of the standards and technical rules we sell protect their documents against unlawful reproduction using Digital Rights Management (DRM).

    This includes documents published by ASME, AWS, ABNT, IRIS Revision, SAE, API, CSA, IPC and some of our eBooks.

    The following applies to DMR-protected documents:

    • To open such documents you need to have installed the FileOpen plug-in for Adobe Acrobat Reader - see installation instructions below.
    • Careful! When you open a document for the first time at a certain PC you will only be able to read that document at that same PC from then on.
      Exception: eBooks can be opened on two work stations (PCs).
    • If you get a new computer, contact our customer service and we will reset the DRM protection.
    • Please make sure that when you first open a document you are connected to the internet.
    • After that you will be able to use the document offline.
    • The print function is not restricted for protected documents.
      Exception: Documents published by the American Welding Society (AWS), American Petroleum Institute (API), American Society of Mechanical Engineers (ASME), Association Connecting Electronics Industries (IPC) and Canadian Standards Association (CSA).

    Please read our information on copyright and standards.

  • This is an add-on to the Adobe Reader that ensures our PDF documents can only be used within certain legal frameworks.

    The plug-in will not access any data on your device; rather, it will only make a check of the encryption mechanism attached to the document in question.

  • Installation is quick and easy, and is necessary for using our DRM-protected documents.

    Installation:

    1. Close Adobe Reader (if already opened).
    2. Download the plug-in: Current plug-ins for various operating systems are available at FileOpen.
      Note for Windows users: Please use the exe file recommended by FileOpen.
    3. Once installed, the file "FileOpen.api" will be listed in your Adobe plug-in directory. In most cases this will be under:
      "C:\Program Files\Adobe\Acrobat...\Reader....\plug_ins"

    If you are not allowed to install programs on your PC yourself, please give your Administrator the following information:

  • The plug-in is probably not installed. Please go to Fileopen and select the plug-in for your operating system.

  • Perhaps you are trying to open a DRM-protected file with "Freeware". Our documents are only compatible with Acrobat Adobe software, and will not work with other PDF readers (e.g. Foxit Reader, PDF X-Change Viewer).

  • Open your Adobe Reader (or Pro), go to Help > About 3rd Party Plug-Ins - if you have successfully installed the plug-in, it will show as "FileOpen WebPublisher".

  • Some standards bodies obligate us to add DRM protection to documents.

  • The standard setting (“protected mode”) of Adobe Reader X and of the DC version prevent DRM-protected documents and ebooks as PDFs from being printed. Deactivate protected mode as follows:

    1. Go to “Edit” > “Preferences” This opens a dialogue box.

    2. Under “Categories”, select “General”.
    3. Deselect the box for “Enable Protected Mode at Startup”.

    Please note: 
    With version XI, this option can be found under “Security (Enhanced)”. In order for the change to be effective, please restart Abode Reader X. More information is available at: Adobe Reader online support

  • Some standards bodies obligate us to add DRM protection to documents and limit the number that can be printed. You can find detailed information on this issue under “General information on Digital Rights Management (DRM)”.

  • The installation involves copying the “fileopen.api” file into the relevant plug-in directory of either Adobe Acrobat or Adobe Reader (whichever is being used). This means that the installation process requires the user to be able to save a copy of the file in the directory.
    With many companies, the plug-in directory is located in a single directory structure, making it also possible to transfer the file to different PCs via distribution software. The directory could be as follows: C:\Programme\Adobe\Acrobat 6.0\Acrobat\plug_ins.

  • A proxy shouldn’t present any problems. But the following information is important:

    The adobe plug-in you use will connect to the ports listed below using the https port 443 and identifies itself as Adobe Acrobat of the firewall/proxy used.

    IP addresses used:

    193.16.173.74
    193.16.173.91
    193.16.173.94
    193.16.173.95

  • Adobe attempts to access the internet through Internet Explorer’s API. This is also the case if you use other browsers, e.g. Firefox. If the firewall settings are such that Adobe is prevented from using the API, then opening and displaying “full texts” will not be possible. The firewall settings need to be changed in this case.
    The adobe plug-in you use will connect to the ports listed below using the https port 443 and identifies itself as Adobe Acrobat of the firewall/proxy used.

  • When opening the full text, Adobe saves the file in the IE cache. If a setting prevents Adobe from using the cache to save files, or if it is not expressly allowed to do so (depending on the anti-virus program used), Adobe cannot open the documents.
    Anti-virus software sometimes behaves like firewalls do – please see the section on firewalls.

  • Open Acrobat Reader and go to Help -> Info about add-ons from other manufacturers and click on “FileOpen Client. A window will then open, telling you which version you are using.

  • No, we do not support Linux systems.

  • This online service has not been designed or tested for MAC OS operating systems. That’s why we do not guarantee the correctness of the following information:

    FileOpen also offers versions of its plug-in for MAC OS operating systems at http://plugin.fileopen.com/all.aspx.

    Please follow the instructions given by FileOpen for installation.

  • Documents and ebooks under DRM protection cannot currently be used on mobile end-devices – or only with strict limitations. But our technology partner FileOpen offers a viewer for iOS and Android. The use and usability of the publications is largely dependent on the devices in question.

    As well as downloading ebooks as PDFs, they can be read in the Online library. Ebook packages and ebooks that are bought as part of a multi-user licence can in fact only be accessed through the online library. All books and items that you can see here can also be used on mobile end-devices.