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I have not received my access data

  • Check for any e-mails sent from
  • Check your spam filter – perhaps our mail to you has been blocked.
  • Check if your company/organization has a centralized anti-spam filter that only lets our e-mails through with your confirmation (e.g. there is a message "rejected by our SPAM blocker"). Communication between our database and a centralized anti-spam filter is not technically possible. Please ask your IT administrator to accept e-mails from as "safe".

If you still have problems receiving access data, please contact us directly.