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Standard [CURRENT]

DIN EN ISO 18295-2:2017-10

Customer contact centres - Part 2: Requirements for clients using the services of customer contact centres (ISO 18295-2:2017); German version EN ISO 18295-2:2017

German title
Kundenkontaktzentren - Teil 2: Anforderungen für die Inanspruchnahme von Dienstleistungen von Kundenkontaktzentren (ISO 18295-2:2017); Deutsche Fassung EN ISO 18295-2:2017
Publication date
2017-10
Original language
German
Pages
14

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Publication date
2017-10
Original language
German
Pages
14
DOI
https://dx.doi.org/10.31030/2647262

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Content
ICS
03.080.30
DOI
https://dx.doi.org/10.31030/2647262
Replacement amendments

This document replaces DIN EN 15838:2010-02 .

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