Dear Customers,

we are observing the local public holidays - our customer service will be available again starting on the 30th of May.
Registrations and orders to be processed manually cannot be processed during the holidays. However, our webshop is available for orders and downloads.

Thank you for your understanding and wishing you all the best.

Your Beuth Customer Service

International Customer Service
International Customer Service
Phone +49 30 58885700-07

Standard [CURRENT]

ISO/IEC 20000-1:2018-09

Information technology - Service management - Part 1: Service management system requirements

German title
Informationstechnik - Servicemanagement - Teil 1: Anforderungen an Servicemanagementsysteme
Publication date
2018-09
Original language
English
Pages
31

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Standards Ticker 1
1

Learn more about the standards ticker

Publication date
2018-09
Original language
English
Pages
31

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Content
ICS
03.080.99, 35.020
Replacement amendments

This document replaces ISO/IEC 20000-1:2011-04 .

Cooperation at DIN

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