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Standard [WITHDRAWN] Article is not orderable

NF Z67-201-2:2013-03-06

NF ISO/IEC 20000-2:2013-03-06

Information technology - Service management - Part 2: guidance on the application of service management systems

German title
Informationstechnik - Service Management - Teil 2: Allgemeine Verfahrensregeln für Service Management
Publication date
2013-03-06
Original language
French
Pages
103
Publication date
2013-03-06
Original language
French
Pages
103

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Replacement amendments

This document has been replaced by: NF Z67-201-2:2020-03-12; NF ISO/IEC 20000-2:2020-03-12 .

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