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Standard 2017-11-01

OENORM EN ISO 18295-2:2017-11-01

Customer contact centres - Part 2: Requirements for clients using the services of customer contact centres (ISO 18295-2:2017)

German title
Kundenkontaktzentren - Teil 2: Anforderungen für die Inanspruchnahme von Dienstleistungen von Kundenkontaktzentren (ISO 18295-2:2017)
Publication date
2017-11-01
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Original language
German

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2017-11-01
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