To our valued customers,

At last: 

Beuth Verlag is now DIN Media. 

You can find out more about our new name and the reasons behind it here.

To use our new website without any hiccups, please clear your browser cache. 

Yours sincerely,

DIN Media

Standards Worldwide
Standards Worldwide
Phone +49 30 58885700-07

Standard [CURRENT]

ABNT NBR ISO 10008:2013-11-07

Quality management - Customer satisfaction - Guidelines for business-to-consumer electronic commerce transactions

Publication date
2013-11-07
Original language
Portuguese
Pages
41

Please select

from 81.10 EUR VAT included

from 75.79 EUR VAT excluded

Purchasing options

PDF download 1
  • 81.10 EUR

Shipment (3-5 working days)
  • 90.00 EUR

Standards Ticker 2
1

Document with DRM – more on DRM

2

Learn more about the standards ticker

Publication date
2013-11-07
Original language
Portuguese
Pages
41

Quick delivery via download or delivery service

Buy securely with a credit card or pay upon receipt of invoice

All transactions are encrypted

Loading recommended items...
Loading recommended items...
Loading recommended items...
Loading recommended items...