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Management und Qualität

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Standard [CURRENT] 2022-08

DIN EN 15341:2022-08
Maintenance - Maintenance Key Performance Indicators; German version EN 15341:2019+A1:2022

from 146.40 EUR VAT included

from 136.82 EUR VAT excluded

Technical rule [CURRENT] 2016-03

DIN CEN/TS 16880:2016-03; DIN SPEC 77880:2016-03
Service excellence - Creating outstanding customer experiences through service excellence

Organizations often state that they put the customer at the center of their business. In competitive markets, however, it is essential to design the entire organization around the customer and the ...

Procedure : Pre-Standard
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from 79.10 EUR VAT included

from 73.93 EUR VAT excluded

Technical rule [CURRENT] 2011-07

DIN SPEC 77224:2011-07
Achieving Customer Delight Through Service Excellence

Specification DIN SPEC (PAS) 77224 deals with the extremely relevant and complex topic of establishment and expansion of Service Excellence. It defines properties and specifies requirements for a ...

Procedure : PAS
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Technical rule [CURRENT] 2016-11

DIN SPEC 91334:2016-11
Methodology for analyzing and selecting e-business-standards

This DIN SPEC has been prepared by a workshop (temporary committee) in the course of the PAS procedure. This DIN SPEC has been prepared and adopted by the authors named in the foreword. This DIN ...

Procedure : PAS
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Technical rule [CURRENT] 2021-06

DVGW GW 1200:2021-06
Objectives and Organisation for the Stand-by for Emergency Management for Gas and Water Grid Operators

from 62.03 EUR VAT included

from 57.97 EUR VAT excluded

Draft technical rule 2024-01

DVGW GW 1200-B1:2024-01 - Draft
1. Amendment DVGW-Technical Standard GW 1200:2021-06: Objectives and Organisation for the Stand-by for Emergency Management for Gas and Water Grid Operators

from 39.92 EUR VAT included

from 37.31 EUR VAT excluded

Technical rule [CURRENT] 2023-09

DVGW W 1100-2:2023-09
Definitions of Main Performance Indicators in Water Supply

from 143.39 EUR VAT included

from 134.01 EUR VAT excluded

Draft technical rule 2024-04

DWA-M 1100:2024-04 - Draft
Benchmarking in der Abwasserbeseitigung - Hinweise zur Durchführung

60.50 EUR VAT included

56.54 EUR VAT excluded

Draft technical rule 2011-02

GEFMA 250:2011-02 - Draft
Benchmarking in der Immobilienwirtschaft - Grundlagen, Vorgehensweise und Anwendung

37.45 EUR VAT included

35.00 EUR VAT excluded

Technical rule [CURRENT] 2011-02

VDI 5200 Blatt 1:2011-02
Factory planning - Planning procedures

The terms and procedures defined in this guideline are applicable to the planning of factories for item-based production. The guideline is intended for planners inside or outside the company or ...

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from 83.90 EUR VAT included

from 78.41 EUR VAT excluded

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